Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

The Billing Solutions Architects (SA) team is a group of specialists with a deep understanding of Stripe's products and the broader subscription, billing, and payments industry. They excel at using Stripe's platform to solve complex customer problems and collaborate with sales teams to create custom solutions and provide strategic guidance to merchants. Their contributions extend to helping achieve revenue and pipeline goals, offering insights on go-to-market plans, and providing valuable feedback to product and engineering teams.

What You'll Do

You will be a key technical advisor and solutions expert, driving the adoption of our billing solutions with new and existing customers. You'll collaborate closely with sales, marketing, product, and engineering teams to ensure successful customer go-lives and influence our product roadmap based on market trends and customer needs. This involves building deep relationships with customer stakeholders, developing and delivering technical solutions, and scaling the organization's expertise through training and knowledge sharing. You’ll have the opportunity to shape the future of internet commerce - working on challenging problems at a global scale in a collaborative and innovative work environment.

Responsibilities:

Technical Expertise: Serve as the subject matter expert on our billing and revenue recognition solutions, demonstrating deep understanding of order-to-cash processes, customer journeys, and the competitive landscape.
Solution Development: Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations.
Customer Success: Partner with sales and alliances teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations.
Product Influence: Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization.
Knowledge Scaling: Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency.
Technical Support: Help resolve complex technical issues for key customers, working with customer success and engineering teams.
Sales Support: Represent technical aspects in sales forecasts, identify potential blockers, and propose solutions.
Market Engagement: Participate in marketing events, including executive briefings, conferences, and trade shows.

Who you are

If you’re passionate about people, ideas, and embracing the unknown; if you see setbacks as chances to learn and grow; and if you believe in the power of focused effort to drive progress—then this is the place for you! You're encouraged to apply even if your experience doesn't precisely match the job description. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions.

Minimum Requirements:

10+ years of experience in technical sales or pre-sales roles, focusing on solution architecture and best practices
5+ years of current experience in the payments, fintech, or closely related industry
Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on order-to-cash processes and billing systems
Extensive experience with subscription, billing, and payment solutions
Solid understanding of financial infrastructure industry trends and emerging technologies
Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences
Executive presence and strong relationship-building skills
Passion for customer success and dedication to championing the customer voice
Willingness to travel up to 50% of the time

This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.

The annual US base salary range for this role is $214,900 - $322,300. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Office locations

Toronto, New York, South San Francisco HQ, Seattle, or Chicago

Remote locations

Remote in United States

Team

Solutions Architect

Job type

Full time

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