Jackpocket is the first mobile lottery app in the U.S. that offers players a secure way to order official state lottery tickets, such as Powerball, Mega Millions, and more, via their smartphones. We're creating a more convenient, fun, and responsible way to play the lottery by modernizing the $300B global lottery market with a mobile platform that everyone, including grandma, can feel good about.

As a Senior Site Reliability Engineer, you will lead efforts to optimize the performance, reliability, availability, and scalability of Jackpocket’s technical infrastructure. You’ll partner closely with tech leadership and serve as a go to SME on system design and functionality to ensure our systems are scaling properly and functioning optimally as we continue rapid expansion of the business.

Responsibilities

• Monitor mission critical systems and infrastructure to ensure proper function with a focus on continuous improvement and optimization
• Identify and investigate bottlenecks and latency issues and implement strategies to proactively address potential challenges
• Measure and analyze system health at granular and holistic levels and leverage data to drive decision making, continually innovating and scaling systems to meet business objectives
• Provide operational support as needed; identify, investigate, and resolve complex technical issues as they arise
• Serve as a technical and strategic advisor to leadership on technologies and methodologies to scale systems and optimize their availability and performance

Qualifications

• 8+ years of progressive experience in site reliability, devops, system infrastructure, or a related technical role
• Deep knowledge of and experience with cloud infrastructure services, GCP preferred
• Strong professional proficiency with Golang
• Experience with Infrastructure as Code, specifically Terraform and Terragrunt
• Proven experience optimizing reliability and performance and scaling technical infrastructure in a fast paced and collaborative environment
• Strong analytical skills and ability to provide data driven recommendations for critical decision making, mainly around system reconfiguration and improvement
• Willingness and ability to be “on call” to address unforeseen issues outside of normal working hours as needed

Preferred Qualifications

• Knowledge of Elixir, C, Python, or other programming languages
• Experience with solutions such as Spacelift, Terraform Cloud, Scalr, etc
• Proficiency with CDN technologies (CloudFront, CloudFlare, Fastly, etc.)
• Experience with ArgoCD or a comparable technology
• Previous management of Kubernetes infrastructure in a production environment
• Experience with monitoring tools such as Datadog, including the ability to understand metrics and the impact to system performance and the ability build dashboards and alerts to ensure system reliability
• Experience managing database systems such as Postgresql, and Mysql
• Experience with load testing technologies

Why Jackpocket?

• Medical insurance covered up to 100% by Jackpocket
• Dental & vision insurance
• 401(k) matching
• Stock options
• Commuter benefits and Citi Bike membership
• Discounted gym membership
• Catered meals and stocked kitchen
• Flexible working hours
• Autonomy and upward mobility

The annual base compensation range for this role is $180,000 - $200,000

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