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People Relations Operations Specialist

Coinbase

Coinbase

People & HR, Operations
United Kingdom · Remote
Posted 6+ months ago

At Coinbase, our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Ready to #LiveCrypto? Who you are:

  • You’ve got positive energy. You’re optimistic about the future and determined to get there.
  • You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.
  • You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
  • You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
  • You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
  • You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

The People Relations Specialist plays a pivotal role in fostering a productive workplace through advising managers and employees on HR policies and ensuring adherence to regulatory standards. The position focuses on supporting early to mid-level managers in applying performance management expectations and policies effectively. This role is crucial in maintaining a positive work environment and facilitating compliance with relevant laws and regulations. The People Relations Specialist may be required to work in the Coinbase Hyderabad office on a periodic basis to build stakeholder relationships and support in-person HR activities.

Key responsibilities:

  • Provide support to employees and managers (M6 and below) in the application of Coinbase HR policies and procedures
  • Advise employees and managers on HR policies and practices
  • Perform intake and recommendations related to interpersonal conflicts and potential policy breaches, escalating issues to the appropriate DRI (HRBP, Legal)
  • Ensure managers are following Coinbase performance management procedures, including documentation, case management and corrective action plans
  • Use level of judgment to determine and facilitate outcomes of performance improvement plans, including termination of employment
  • Maintain People Relations playbooks and processes, working with key stakeholders for input and sign-off
  • Improve manager and employee performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solution; coaching and counseling managers and employees

Qualifications

  • Minimum 5 years of work experience in human resources
  • Minimum 2 years of experience as an HR Generalist, HRBP or other HR specialist role
  • Intermediate understanding of HR principles, HR-related laws and regulations
  • Proficient in problem solving
  • Ability to build and maintain relationships
  • Ability to develop clear and concise verbal and written communications (English required)

Job Id : P55651

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete this intake form to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

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